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faq
Size Guide
Tees
XS
S
M
L
XL
2XL
3XL
18" x 26"
19" x 27"
20" x 28"
21" x 29"
22" x 30"
23" x 31"
24" x 32"
Sweaters
XS
S
M
L
XL
2XL
19" x 25"
20" x 26"
21" x 27"
22" x 28"
24" x 29"
25" x 30"
Do you do same-day deliveries? 
Yes, we do! Send us a direct message on Instagram with the following details:

Name:
Contact Number:
Address:
Order/s:
Preferred Time:
Mode of Payment:
Do you ship internationally?
Yes, we do! Though, the cost of shipping fee depends on the location. The exact amount will be seen upon checkout.
Where else can I place my order/s?
You can purchase your products on our Instagram, and/or Shopee page!
When can I expect my order to arrive?
We ship everyday! For local orders, you will be able to receive it in 3-7 days. For international orders, it may take 1-3 weeks.
How do I wash my merch?
For our silkscreen-printed tees, totes, and caps, hand-washing is the most preferred way of cleaning in order to retain the color and design. Use warm water and delicate soap when washing, and air-dry indoors avoiding direct sunlight to preserve the quality of fabric.
Return and Exchange Policy
Unfortunately, we do not offer returns as all sales are final.

Although, if you are unsatisfied with the product received (e.g. shipment damages, product faults, wrong order) we accommodate exchanges. Kindly send us a direct message on Instagram or write us your concern below. 

Got other concerns? Write to us here!

hirayastudios.ph@gmail.com

The team's operating hours are from Mon - Fri, 9am-5pm. Please expect a reply during these hours.

For all order support concerns, please include your order number and date that your order was placed.

We'll get back to you as soon as possible!

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